Privacy Policy
Effective Date: 01/01/2024
Last Updated: 05/05/2025

Troy Business Services LLC (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website at https://www.troy.tax (the “Site”) or engage with our accounting, tax, and business services (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Social Security Number or Tax ID (when required for tax preparation)

  • Business and financial information

  • Payment details (processed securely through third-party providers)

Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on site

  • Device information

2. How We Use Your Information

We use your information to:

  • Provide and manage our accounting, tax, and business services

  • Respond to inquiries and provide customer support

  • Prepare and file tax documents

  • Manage billing and payment processing

  • Comply with legal and regulatory requirements

  • Improve website performance and user experience

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following situations:

  • With trusted third-party vendors (e.g., payment processors, tax software) under strict confidentiality agreements

  • With government agencies or tax authorities as required by law

  • If required to comply with legal obligations or in connection with legal proceedings

4. Data Security

We implement industry-standard security measures to protect your personal data, including secure data storage, encryption, and limited access to sensitive information.

However, no system can be 100% secure. We cannot guarantee the security of your data transmitted to our Site.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Request a copy of the data we have about you

  • Opt-out of marketing communications

To exercise these rights, contact us at info@troy.tax

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, analyze website usage, and improve our services.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have collected data from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Your continued use of our Site or Services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Troy Business Services LLC
San Antonio, TX
Email: info@troy.tax

5835 Callaghan Rd #204,

San Antonio, TX 78228